ACGIL Softwares - ERP, HMIS, CRM Software Solutions in India: 2024

Hospital Management System: What, Why And How?

· Improving patient experience by creating a convenient and seamless patient experience

· Reducing the workload and stress of managing paperwork by streamlining workflows

· Preventing or minimizing errors such as misdiagnosis, medication errors, billing errors, etc.

· Enhancing quality of patient care by facilitating collaboration and consultation with other specialists or departments.

· Increasing revenue as a result of all the above efficiencies

From chaos to order - ELECTRA-HMIS

• From a bird’s eye view, Electra-HMIS system helps bring order to chaos in running a healthcare organization. Although the bigger benefits accrue to the organization, at a ground level, each stakeholder group forming part of the organization stands to benefit individually and collectively from the system.

• Let’s understand the benefits better with a stakeholder-based analysis.

• HMS system helps bring all hospital functions, processes, and data into a single system. It breaks down org silos and helps patients, healthcare providers, doctors, nurses, and the admin team to have a holistic view of their individual pieces of the bigger transaction.

Benefits that Electra-HMIS can provide to patients

An HMS can provide a convenient and seamless experience for booking appointments, accessing medical records, paying bills, receiving reminders and notifications, etc.

It can also improve the quality and safety of care by reducing errors, delays, and complications.

An HMS can also enhance patient satisfaction and loyalty by providing personalized and customized services, such as online consultations, feedback surveys, loyalty programs, etc.

Benefits that ELECTRA-HMIS can provide to healthcare providers

Electra-HMIS can reduce the workload and stress of managing paperwork, data entry, communication, coordination, etc. It can also improve the accuracy and quality of data and information by eliminating duplication, inconsistency, and incompleteness.

An HMS can also facilitate collaboration and cooperation among healthcare providers by enabling information sharing, consultation, referral, etc

Benefits that ELECTRA-HMIS can provide to doctors

Electra-HMIS can enhance the clinical decision- making and diagnosis process by providing easy access to patient history, test results, prescriptions, etc.

It can also facilitate collaboration and consultation with other specialists or departments by enabling video conferencing, telemedicine, etc.

An HMS can also improve the efficiency and productivity of doctors by automating tasks such as scheduling, billing, reporting, etc.

Benefits that ELECTRA-HMIS can provide to hospital management

Electra-HMIS can provide real-time insights and reports on the performance and outcomes of the hospital. It can also help in planning and budgeting, resource allocation, quality improvement, risk management, etc.

It can also increase the profitability and competitiveness of the hospital by optimizing processes, reducing costs, increasing revenue, attracting and retaining customers, etc.

Of course, all these stakeholders will not be using all the components or modules of the proposed system.

They use specific components or modules that make day-to-day responsibilities easy to execute.

Let’s dive into the major components and modules that make up Electra-HMIS.

The essential components that make up ELECTRA-HMIS

The essential modules that make up ELECTRA-HMIS

· Front Desk Management (Patient registration & Appointment)

· OUT Patients Management

· Tele Medicine (Online registration, Consultation, Prescription)

· IP Management (Doctors & Nurses)

· CSSD

· Pharmacy

· Radiology

· Laboratory (clinical pathology, microbiology, hematology, cytology, histopathology, biochemistry)

· Insurance & TPA Management

· Medical Record Room

· Kitchen & Dietary Management

· Laundry Module

· House Keeping

· Purchase Management

· Inventory Management & Control System (FIFO)

· Roaster Management

· HR Module & Payroll

· Equipment Maintenance & Fixed Asset Management

· Finance & Accounts

· MIS

· System Security & Admin

Value added components that make up a ELECTRA-HMIS

· Integrated billing & accounting system

· Cashless Insurance management with TPA

· Incentives management

· Purchase & Inventory management

· Asset management system

· Drug database integration

· Bar Codes or QR code enabled

· Patient Portal with EHR

· Laboratory Devices interfacing

Factors to consider while choosing ELECTRA-HMIS

Choosing or building an HMIS is a crucial decision for your hospital, as it can affect the quality and efficiency of your healthcare services.

It is also indirectly related to the satisfaction and loyalty of your patients and staff. Therefore, you should consider below factors that Electra-HMIS provides to its clients:

Rich in features/Capabilities

User-friendly

Easily scalable

Maximum uptime

High on security

Affordable

Based on Open source

Factors to consider while choosing ELECTRA-HMIS

o Access, Assessment and Continuity of Care (AAC)

o Care of Patients (COP)

o Management of Medication (MOM)

o Patient Rights and Education (PRE)

o Continuous Quality Improvement (CQI)

o Responsibility of Management (ROM)

o Facility Management and Safety (FMS)

o Human Resource Management (HRM)

o Management Information System (MIS)

Factors to consider while choosing ELECTRA-HMIS

Electra-HIS is complied with following Standards

ISO 27799:2016

(1) Requisite Level of Security and Maintain the Confidentiality, Integrity, and Availability of Personal Health Information (2) Implementation Guidance for the Controls and effectively used for Managing Health Information Security

ISO 18308:2011

(1) Faithful to the Needs of Healthcare Delivery (3) Clinically Valid and Reliable are Ethically Sound, Meet Prevailing Legal Requirements and Support Good Clinical Practice (3) Facilitate Data Analysis for a Multitude of Purposes and Contribute To the Governance of EHR Information

Factors to consider while choosing ELECTRA-HMIS

Factors to consider while choosing ELECTRA-HMIS

Challenges faced while implementing ELECTRA-HMS

(1) Confronting technical issues: You may encounter technical issues, such as software bugs, hardware failures, network problems, compatibility issues, etc.

while implementing an HMIS. These issues may affect the functionality and performance of the HMIS, as well as cause delays and disruptions in your hospital operations. ACGIL can pitch in to fix glitches on a real-time basis.

You may also consider engaging ACGIL on Annual Maintenance Contract (AMC) to provide timely and quality technical support and maintenance.

(2) Overcoming stakeholder resistance to change: You may face staff members’ resistance to change while implementing an HMIS. It is natural for some staff members to show reluctance or unwillingness to adopt the new system.

They could cite several reasons such as lack of awareness, lack of training, lack of trust, fear of losing their jobs, etc. The good news is, this is a common challenge not only with HMIS implementation, but with all forms of software implementation.

Support team @ ACGIL shall engage with your staff members throughout the implementation process and provide them with adequate training and support on how to use the Electra-HMIS effectively.

(3) Managing change and transition: You may face change and transition challenges while implementing new HMIS.

It calls for an extensive requirement of your existing workflows, approval processes, org policies, user roles, privileges, etc. to align with the new system.

ACGIL shall manage this change and transition smoothly and provide a clear and realistic plan and timeline for the implementation project. ACGIL shall engage a dedicated and competent team who can lead and manage the project effectively

Areas of focus

o Hospitals,

o Nursing homes,

o Diagnostic Centres

o Labs & Clinics

o Smart Cities

Summary

At ACGIL, we believe in giving 100%. By using our next-generation data architecture, we help organizations virtually manage agile workflows. We thrive because of our market knowledge and great team behind our product. As our CEO says, "Efficiencies will come from proactively transforming how we do business."