Friday, 31 January 2014

Web Based CRM and Its Benefits


Web Based CRM software is a complete web based solution for marketing, ales support, contact management, customer information, regularly ordered items, automated replenishment systems, one-click purchasing, market research and analysis, project tracking and other Customer related tasks. It allows all users to share a centralized contact manager and database, either over the web or within a local intranet. 
Web based CRM software focuses on building long-term and matured customer relationships that benefits both the organization and customer. CRM recognizes the importance of the customers as they are the base of a business and the success of an organization depends on effectively establishing relationships with them.
Some benefits of web based CRM solution are:
  • A web based CRM software can be accessed anytime from anywhere across the globe.
  • The sales team can instantly find out and cater to customer preferences
  • Users can update and share lead information, contact details, customer database, projects and other tasks with the help of a web browser and from anywhere in the world.
  • The detailed profiles of a customer is promptly available and easily updated
  • The customer data is organized and secure

1 comment :

  1. Greatful informations on ERP Implementations.
    It looks like you spend a large amount of time and effort in writing the blog. I am appreciating your effort. ERP web-based software promising you to connect your departments, branches, customers, suppliers, agents under a central system. ERP scope comprises of host of Integrated functionality, HR, Accounts & Finance, Excise and Plant Maintenance.
    Thanks for sharing such a nice blog...

    ReplyDelete